How Cutco Managed the Job Security of its Workers

One of the major concerns for workers in manufacturing is job security. Manufacturers traditionally view workers as a variable expense, laying them off when business slows down.  Also, through outsourcing production and automating tasks, jobs are eliminated, posing an additional threat to job security.

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Marie Pazych
How Cutco Changes Its Culture

In previous articles, we have proposed “the Golden Rule of Management” as a framework for changing an organization’s culture. The rule requires that the organization’s management have faith in its people, trust them to perform their jobs and support organizational goals, and treat them with respect.

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Marie Pazych
Changing Culture in a Union Environment

In our book, Unleashing Human Energy through Culture Change, we describe how Don Rust and his management team shifted the organizational culture at the GM Tonawanda Engine Plant from one of hostility with its union and workers to a productive, highly energized work culture.

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Marie Pazych
Setting a World Record Pt. 2

In our last blog, we presented the planning that took place in preparation for a special day of engine production at the Tonawanda Engine Plant. The purpose for that plan was to determine what the actual engine production per day could be.

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Marie Pazych
Setting a World Record

Question: In a union shop with a history of hostility, can management gain the cooperation of workers to test the maximum capacity of a manufacturing plant? Answer: Yes; read how in our latest blog post.

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Marie Pazych
How to Launch a Culture Change

In this day of tight labor markets, many companies are looking to their culture as a way of attracting and retaining talented employees. The question is where to begin. For some, they will look to enhancing employee benefits and offering more flexible work rules.

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Alan Weinstein
A Case Study in Transformation through Culture Change

Note: This blog was written by Jim Frost, a protégé of Don Rust. Jim is a retired GM operations executive who works as a change agent, executive coach, and leadership expert. We invited him to share his experience in transforming a failing company into a highly energized employee- and customer-centric company.  

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USING CULTURE CHANGE TO ATTRACT AND RETAIN TALENTED EMPLOYEES

Employee engagement has become a major initiative in organizations attempting to improve their performance. It makes sense: Engaged employees are committed and more likely to volunteer their energy toward organizational goals. How to create this energy is not as clear. We believe the key to engagement is to create a culture that will unleash energy toward organizational goals and improved performance. 

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